COMPLAINT/CLAIM LETTER DUE TO LATENESS/DELAY IN SENDING THE GOODS

29 Desember 2010 NeLi Andriani

COMPLAINT/CLAIM LETTER DUE TO LATENESS/DELAY IN SENDING THE GOODS

 

PT MUTIARA CANTIKA
Jl. Soekarno Hatta No. 17
Jakarta 11481
INDONESIA
Tel: 021-2783402
________________________________________________________________________
No: 186/SP-PTMJ/IV/2010 Jakarta, April 12th 2010
Mr. John Reed
Sales Director
Sun Electrical Company
230 South Taft Street
New York 09697
USA
Dear Mr. John,
We sent you for thirty dictionaries to your company on February 11th2010. We also received your acceptance letter of order on February 15th 2010. However, the items have not yet arrived.
We shall be grateful if you would let us know when we expect to recive them. We hope you can understand the condition we have at our company.
We thank you for your kind attention and our cooperation.
Yours sincerely,
(Wira Candra)
Finance Director

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